Emerald Island Resort - Policies, Guidelines, and Procedures

Emerald Island Resort is a gated, resort-style community designed to provide guests with a relaxing, tropical atmosphere while visiting Orlando and Central Florida attractions. At Emerald Island Rentals, we want our guests to have a clear understanding of what to expect during their stay.

The following policies, guidelines, and procedures are meant to help you plan your vacation. Please note that these resort-wide policies are separate from the terms and conditions of villa rentals. For villa-specific details, refer to the Emerald Island Resort Rental Booking Form.

This list is not exhaustive. Be sure to follow all posted signs and any additional guidelines provided when checking in at the Emerald Island Resort Clubhouse. The resort reserves the right to modify policies at any time.  This is not an official resort page, rather our knowledge of the resort policies.

Guest Check-In & Access

• Upon arrival, first-time guests must stop at the Guard Gate and provide identification along with the villa address (provided upon reservation confirmation).

• All guests and visitors must be pre-registered.

• Each guest vehicle must purchase an access pass for $20+Tax per vehicle (valid for the entire stay).

• Each vehicle must have its own access pass. Visitors must register at the clubhouse but are not required to pay the access fee.
   

Vehicle & Parking Policies

1. Prohibited Vehicles:

   • No trailers, RVs, campers, buses (including church buses), or commercial vehicles requiring a CDL are allowed. Violators will be towed at the owner's expense.

2. Parking Guidelines:

   • There is a limit of 6 vehicles per villa.

   • Vehicles must fit within a single parking space.

   • Park in the driveway when possible.

   • Street parking is allowed, following this rule:

     • Even months: Park on the side with even house numbers.

     • Odd months: Park on the side with odd house numbers.

   • Do not park on grass—it may damage underground utilities.

3. If unsure about parking regulations, contact the Clubhouse at (407) 787-3965.
    

Resort Amenities & Policies

• The Clubhouse facilities (gym, internet café, free Wi-Fi, meeting room, and putt-putt golf) are open daily from 8:00 AM – 10:00 PM for registered guests.

• The resort has two pools:

  • Main pool (located at the Clubhouse).

  • Townhome pool (access via a gated entrance; the code is available from the Clubhouse or Guardhouse).

Nature & Wildlife

1. The resort includes walking trails, water features, and conservation areas.

2. Do not approach, feed, or disturb wildlife. Some animals may be dangerous.

3. Report any wildlife concerns (e.g., snakes, raccoons, alligators, hogs) to the Association Manager at the Clubhouse for humane intervention.

Trash & Recycling

Vacation Homes:

• All trash must be bagged and placed in bins.

• The Clubhouse staff will remove trash daily—do not move bins yourself.

• Large or excess trash should be taken to the compactor near the tennis courts. Avoid using it late at night to minimize noise.

Townhomes:

• Trash pickup is Monday – Saturday from in-ground trash canisters.

• No recycling is available for townhomes.

• Excess trash should be taken to the compactor near the tennis courts.

Pet Policy

• All pets must be on a leash at all times.

• Owners must clean up after their pets—there are dog stations throughout the resort.

• Emerald Island Rentals properties (all those listed on this website) are pet-free.

Community Rules & Quiet Hours

• Quiet hours: 11:00 PM – 7:00 AM. Violations may be reported to the local Sheriff’s department.

• Temporary or permanent structures (e.g., tents, canopies) are not allowed on private lawns or common areas.

• Follow all posted signs and speed limits while driving within the resort.

Food Donation Program

• Guests can leave unopened, non-perishable food in their vacation home or drop it off at the Clubhouse. Donations are given to those in need.

For any questions or concerns during your stay, please contact the Emerald Island Resort Clubhouse at (407) 787-3965.

We hope you have a fantastic vacation at Emerald Island Resort!