Emerald Island Resort Kissimmee/Orlando Florida - Guest Reviews

We had a lovely 3 week stay here. The villa itself has everything you need, the bedrooms are all spacious with lots of closet space and there were plenty of bathrooms to accommodate us all. The kitchen had everything you need, it was a real home from home. The outdoor pool area is very spacious with lots of sun loungers to accommodate our large party. Sri was helpful and answered my messages immediately, we had a small problem with the pool as we could not use it for a few days however he answered very promptly and got the issue resolved. Emerald Island Resort itself is fantastic and so close to Disney and restaurants etc and the community pool was fantastic too. The only suggestion would be to have the sun loungers updated. All in all we had a fantastic time and would not hesitate to return here.

A very good place for going to Disney and Universal. Great to come back to after a hot day, and go for a swim. Quiet and accessible.

We had a great time! House was great! Perfect for what we needed!!

This is a genuine review highlighting both the positives and the not-so-good aspects of our stay. Firstly, it is a lovely large villa with plenty of space for all guests. The kitchen was supplied with all the necessary utensils, including an electric kettle for my morning cups of tea (not all U.S. villas have these). The dishwasher worked fine but definitely needs updating, as it was very noisy. Plenty of towels were provided, along with starter kits such as dishwasher tablets, refuse bags, and toilet rolls, which was very much appreciated. The location to Disney was excellent and exactly as advertised. The lake view at the rear provided sightings of alligators and turtles, and the villa was not overlooked by neighboring properties. With the pool lighting, the pool was excellent for late-evening swims, especially after hot days at the parks. There are a couple of areas in the villa that are looking tired, namely the doors leading to the pool area and the master bedroom bathroom. The pool enclosure and netting could also use some attention. The most annoying feature was the alarm that sounded whenever the patio door was opened. I understand why it is there; however, it became quite frustrating. Another concern for me was the shower floor in the master bathroom, which was quite slippery, so perhaps a bath mat would be helpful. I needed to contact Sri while staying in the villa regarding a few minor issues, and he returned my texts almost immediately, which was much appreciated. We did not use any of the facilities at Emerald Island Resort; however, I can say that the grounds appeared very well maintained and clean. Overall, we had a terrific time staying at Dory's and were sad to leave. We would highly recommend it to anyone looking to book. Hopefully, we will be able to return in the near future.

Owner Response: We appreciate reviews like this because they provide future guests with a balanced perspective on the villa and resort. For those considering a stay, please note that the small section of loose pool screen netting mentioned in the review had already been identified and scheduled for replacement. The repair is being completed as part of our ongoing maintenance program. You may also notice that the patio doors are equipped with alarms. These alarms are not optional—they are required by Florida law on all doors providing direct access to a swimming pool and are an important safety feature, especially for families with young children. Regarding the master bathroom shower, bath mats are provided for guest use. If anything is missing or needs attention during your stay, we encourage guests to contact us, and we respond as quickly as possible. We're pleased that the reviewer enjoyed the spacious layout, lake views, private pool, Disney location, and the well-maintained grounds of Emerald Island Resort. Our goal is to provide a comfortable, family-friendly vacation home, and we continuously invest in maintenance and upgrades to ensure an excellent guest experience.

Emerald Island is a quiet, safe neighborhood to walk and we love the playgrounds, mini golf, and wildlife viewing. This was our first stay at this villa and we enjoyed it. Floors and kitchen are updated, great game room, so much space to spread out. The owner was friendly from start to finish and very quick to respond when we had issues with the pool. This is our favorite resort!