Emerald Island is a quiet, safe neighborhood to walk and we love the playgrounds, mini golf, and wildlife viewing. This was our first stay at this villa and we enjoyed it. Floors and kitchen are updated, great game room, so much space to spread out. The owner was friendly from start to finish and very quick to respond when we had issues with the pool. This is our favorite resort!
This was our 5th stay with Sri and the various properties he manages via Emerald Island Rentals.
This was also our 5th different property we’ve stayed at.
Over the years we’ve stayed 3 townhouses. One 7 bedroom and this stay was at Pluto’s, a 4 bedroom. All have been wonderful stays. The properties are all as advertised as we love knowing with experience they are all clean and very well maintained.
Few years back the only issue we’ve ever had was a washing machine malfunction that is not the fault of the property owner, just bad luck, and Sri worked with us immediately to resolve the issue by giving us a code to an empty rental so we could do laundry. The washer was fixed within 2 days.
Sri is a fantastic communicator and a better property owner. I highly recommend.
Sri, thank you again for allowing us to stay at your property and for having another fantastic vacation at Emerald Island Rentals.
Steve Orzechowski- Michigan.
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