The rental deposit/prepaid rent will be treated as part
payment of the total amount due. If the balance is not paid within 10
weeks prior to rental date,
http://www.EmeraldIslandRentals.com, Srikanth Gogineni and/or Sunita
Gogineni and/or Gogineni Rental herein referred to as the Property
Owners shall have the right to cancel the booking without further
notice.In the event of cancellations our refund policy is as
follows: More than sixty (60) days - refund of security deposit/prepaid
rent minus a $75.00 (USD) administration fee; Thirty five (35) to sixty
(60) days - refund of deposit/prepaid rent minus a $100.00
administration fee; Less than thirty five (35) days - no refund of
deposit/prepaid rent will be entertained. Reservations for holiday
periods (weeks consisting of Easter, Memorial Day, Independence Day,
Labor day, Thanksgiving, Christmas day, New Years Eve) and reservations for four
(4) weeks or longer will not be entitled to any refund of deposit/prepaid rent.
Any cancellation and/or change in reservation must be in writing and must be
accepted by the owners.
Force Majeur
http://www.EmeraldIslandRentals.com or Property Owners
shall not be liable for costs or losses incurred due to delays or
cancellations in the client's vacation. Nor shall the client/guest have
the right to terminate this Agreement for any delay or default in
performing hereunder if such delay or default is caused by conditions
beyond http://www.EmeraldIslandRentals.com and/or Property Owners. control. These situations include but
are not limited to: Acts of God, War, Insurrections, Government
restrictions, Natural disasters (earthquakes, hurricanes, floods etc),
Riots or other major upheaval, Performance failures of parties outside
the control of the contracting party (e.g., disruptions in telephone
service attributable to the telephone company or labor actions by
employees of a common carrier), Any other cause beyond the reasonable
control of the party whose performance has become affected.
http://www.EmeraldIslandRentals.com and/or Property Owners strongly
suggest that all clients purchase low & reasonably costing Travel
Insurance for their own protection.
4. CHANGE OF CONFIRMED RESERVATION
If after acceptance of reservation, the clients wish to alter
confirmed reservations an amendment fee may be charged ($75.00 USD), if the
alteration is made less than 90 days prior to rental date cancellation fees may be applied. Any amendments to the
original booking will not be effective until it is received and agreed to in
writing by http://www.EmeraldIslandRentals.com or the Property Owners.
5. CAPACITY OF VACATION HOME
The total number of people allowed in the villa at one time is
limited to the number of people listed on the reservation form (maximum 8
people). Should a group misrepresent themselves they may be asked to leave the vacation home without a refund of
their Security Deposit and/or rent.
6. WHO MAY OCCUPY VACATION HOME
The villa is provided only for the people listed on the
reservation form. Only persons named on the reservation form may occupy the
villa. The maximum number of people allowed in the villa is 8 people including infants and children. Sub-letting, sharing
or assigning is strictly prohibited. All persons under the age of 21 must be
accompanied by an adult 21 years of age or older.
7. CHECK IN/CHECK OUT TIMES AND ACCESS CODES
The villa will be available to guests after 4:00 PM Florida time
on the date of arrival as shown on the Booking Form. At the sole discretion of
the Property Owners and/or their Property Management Company, any guest arriving prior to that time may be
refused. Check out time is 10:00 AM Florida time on the date of departure.
Failure to comply with check-in/check-out times may result in the charge of an additional day's rental
(minimum of 100$), which will be deducted from the Security Deposit at the sole
discretion of the Property Owner unless negotiated with ahead of time. If the schedule does not permit,
you may be asked to leave the premises. Our cleaning crew usually comes right
after 10:00 AM to make the property available for the next guests arriving on the same day. Access codes to
the resort and to the house will be provided after confirmation of reservation
and receipt of full payment.
8. USE OF RESORT FACILITIES
All resort facilities are available to guests at no extra cost.
Children are required to be accompanied by and supervised by an adult at all
times when using the resort facilities. In addition, Guests should follow all posted signs while using the resort
facilities.
9. PROBLEMS DURING STAY
Should any problem occur with the accommodations during your
stay, local Property Management Company and/or Property Owners and/or
http://www.EmeraldIslandRentals.com must be informed immediately in that order. Phone numbers will be
provided upon reservation confirmation. Guest may be asked to immediately vacate
rental premises, without refund or compensation, in the event of unnecessary and loud noise
(nuisance or disturbance) or other illegal activities.
10. NO
SMOKING POLICY
Per Florida State Law: smoking is strictly prohibited in our
home. Your security deposit will be forfeited in full if the cleaning crew
detects an odor of smoke in the home upon your departure. If you must smoke please go outside to side yard or front yard.
Further, if we need additional time to remove the odor that
delays/prohibits the occupancy of the oncoming guests, any
compensation/refund of rent that is paid to the oncoming guests will be
charged to you.
11. CONDITION OF HOME
The guest must allow the owner and/or any of their agents the
right to enter the property to carry out necessary maintenance. Our Management
Company inspects the general condition of the home after the guest departure and we might not be able to
inspect the house in your presence due to tight schedules. Any breakages must be notified to our management company
immediately including any you note upon arrival. Any found following your
departure and not notified will be rectified and the cost deducted from your security deposit. To protect yourself
from possible charges against your Security Deposit, please inspect all rooms
immediately upon your arrival, and inform the Management Company anything that might be construed as damage
(e.g., burns on counters, furniture or carpet; torn screens; major stains on
carpet or walls; stained or torn upholstery; broken windows; etc.).
Upon your departure if our management company reports to us any
breakages, damages, need for extensive/excessive cleaning, excess telephone
charges, early arrival, late departure or any other charges to bring the property back to the condition in
which it was present at the time of your arrival, the same will be deducted from
the security deposit. If such fees are in excess of the security deposit, they will be fully reimbursed by the
Party Lead within 7 days of notification of additional expenses. Repairs and/or
replacement of damaged/missing items, cost of repair/ replacement and when repair/replacement will be made will
be at the sole discretion of the property owners.
Further, if we need additional time to rectify the
problems that delays/prohibits the occupancy of the oncoming guests, any
compensation/refund of rent that is paid to the oncoming guests will be
charged to you.
12. INSECTS AND PESTS
Insects and pest are inevitably present in the Florida climate.
Within reason this is normal, the villa receives monthly pest control treatment.
Only when, in our reasonable opinion, pests in the living accommodation are a serious nuisance will further action
be taken.
13. PETS
Pets are not allowed on the property and resort. Neither the
Property Owners nor their Management Company can be held liable for any loss or
injury to a pet while staying at the property, or for any action taken against
the pet or the pet owner by third parties. In the event that the Guest brings a
pet to the Property, the Property Owners or their Management Company may elect
to evict the Guest from the Property with loss of all money paid and/or levy a
charge of at least 100$ per bedroom per week to pay for additional sanitation
and cleaning on the departure of the Guest and pet.
Further, if
we need additional time to clean the house as a result of your bringing
the pet into the home and if this delays/prohibits the occupancy of the
oncoming guests, any compensation/ refund of rent that is paid to the
oncoming guests will be charged to you.
14. RECREATIONAL VEHICLES
Parking of Recreational Vehicles (RVs), commercial vehicles,
campers, boats, mobile homes, motor homes, house trailers and boats are not
allowed or to be parked or stored anywhere in resort. Guests can park their RVs
at off-site locations at their own expense.
15. LIMITATION OF LIABILITY
In the unlikely event that we have been negligent and/or in
breach of our contract with you, our liability shall be limited to the cost of
your booking with us. We accept no responsibility in respect to loss or damage for which you are, or should have
been, insured or entitled to indemnity from any other third party. Children must
be accompanied/supervised by parents when using home facilities, play areas and other resort facilities.
You are advised you are occupying a private villa and therefore
are responsible for your own personal safety in respect to any loss, personal
accidents or damages sustained by you or any members of your party during your stay. It is the guest's
responsibility to ensure that they have adequate vacation insurance to cover
personal injury/accident/damage. No claims whatsoever will be accepted by Property Owners,
http://www.EmeraldIslandRentals.com and their Management Company.
Property owners/management company do not accept responsibility
or liability for any accident, injury, illness or damage sustained to any person
or their property during the rental period or use of pool/recreational facilities regardless of how they may
have occurred.
We strongly advise all of our guests to take out travel
insurance for your whole party, which includes cancellation charges coverage.
(We also advise guests to take out a policy that includes medical coverage, where applicable) as soon as you have booked
any part of your holiday or vacation. If you choose not to do this, you need to
be aware that you will be personally responsible for any payment of cancellation charges, which may
become due.
16. PAYMENT METHODS
Credit card payments may be made (American Express, Discover,
MasterCard, Visa or E-Check) via PayPal. Personal checks, E-checks, Cashier.s
Check or Money Orders are also accepted; however; they will not be accepted less than 6 weeks
prior to arrival. Please call for information regarding wire transfers.
Additional fees may apply for wire transfers.
17. MISCELLANEOUS
Minimum booking period is three (3) days during regular season
and seven (7) days during holiday season, unless special arrangements have been
made at time of booking. Bookings made automatically on our website may not be accepted and are subject
to cancellation with a full refund (less Paypal Charges) by the owners if they
do not meet the minimum requirements. When in question, please inquire with the
owners.
Free calls from the Villa phone are allowed to anywhere (land
line or cell phone) in the US, Canada and Puerto Rico. Calls to land lines are
free to countries: Ireland, Spain, Italy, France and UK. Excess telephone charges will be deducted from Security
Deposit. All equipment in the villa (electrical or mechanical), is used entirely
at renter's own risk on behalf of themselves and their party.
Guests assume all responsibility for the use of the wireless
network. Property Owners shall not be held responsible for any alterations of or
interference with a laptop’s configuration or operation or data files resulting from connection to the
wireless network. Property Owners shall not be liable for the consequences of
wireless network use in any way, including the transmission of computer viruses, loss of data or e-mail, or any
harm resulting from the use of the wireless network. Property Owners shall not
be liable for the loss or compromise of any confidential or sensitive, or any other information, and for any
and all damages resulting from that loss or compromise. Property Owners do not
guarantee uninterrupted service, error free connections or that all devices will be compatible with the
wireless Internet service. Guests must know how to configure their own
equipment. Property Owners cannot configure a guest’s laptop or network card or help establish a wireless network
connection. Property Owners do not provide wireless network cards or computers
to guests. Property Owners are not available for computer training or troubleshooting of a guest’s computer.
Wireless connections may be less secure than a wired connection. Virus and
security protection are the user’s responsibility.
18. ACCURACY OF INFORMATION
We take a great deal of care to ensure the accuracy of the
information we have provided. However, facilities and/or services may not be
available or open due to renovation/maintenance, adverse weather or damage caused by a previous guest, that we
have not had time to rectify prior to your arrival. This may include use of
television(s), etc. Where we are aware that a facility or service we have advertised will not be available during your
stay, we will take steps, whenever possible, to notify you prior to your
arrival. From time to time some furniture or amenities might not be in the villa, due to loss from previous guests. We
trust all of our guests to be good stewards of our home. Please notify us of any
missing item(s) and we will attempt to rectify the situation during your stay. However, no refund in part or whole
will be provided in any of the above-mentioned circumstances.
We reserve the right to reasonably amend any of the above terms
and conditions setout herewith.
19. SEPARABILITY
If any provision of this Terms and Conditions agreement or
portion of such provision or the application thereof to any person of
circumstance is held invalid, the remainder of the agreement (or remainder of such provision) and the
application thereof to other persons or circumstances shall not be effected
thereby.
20. WAIVER
The waiver of one breach of any term, condition, covenant,
obligation, or agreement of this .Terms and Conditions. agreement shall not be
considered to be a waiver of that or any other term, condition, covenant, obligation, or agreement or of any
subsequent breach thereof.
21. GOVERNING LAW
The laws of the United States of America, State of Florida shall
apply to this contract and any other claims.
RESERVATIONS ARE NOT CONFIRMED UNTIL YOU HAVE RECEIVED WRITTEN
CONFIRMATION FROM US.
Last Updated: August 03, 2008